Outpatient Prescription Journey
The Patient enters Pharmacy with outpatient Prescription and approaches the front counter.
A Pharmacy Counter Assistant confirms the patient’s details, allergy status and which department the patient has visited. Payment is then taken if the patient isn’t exempt from prescription charges.
The prescription is booked onto the tracking system. The patient will then be provided with a waiting number which is visible on the TV screen in the waiting area.
The prescription is passed to a Pharmacist for a clinical check to ensure the patient receives the appropriate medication and dose prescribed.
The Prescription is labelled with the patient’s details and prescriber directions to conform with regulations.
The prescription is assembled by a dispenser ready for the final check.
The prescription is accuracy checked and a final sign off is received to ensure the medication matches with what the prescriber intended.
The prescription is scanned off the tracking system
as complete and the waiting number is called out. Counselling for the medication is provided and the prescription is handed over
** Please note that some prescriptions from specialised departments will come directly from the prescribers where a specialist pharmacist has completed a clinical check. Occasionally it will require a clinical check post-blood results before we can release the treatment.**