About us
Our expert, friendly staff and bright, modern pharmacy help us to provide excellent healthcare to patients, visitors and staff of the NHS
Here to help you feel better
Welcome to Pharm@Sea, a wholly-owned subsidiary of the University Hospitals Sussex Trust. We are dedicated to providing reliable hospital outpatient prescription services, over-the-counter medicines, and other health-related services.
At Pharm@Sea, we prioritise the patient experience. We take pride in maintaining clean, friendly, and accessible premises, and our highly trained team is committed to delivering a safe and efficient service.
As an independent pharmacy, we proactively expand our offerings in terms of accessibility, products, and health services. Our continuous investment in the latest technologies allows us to improve waiting times, precision, and service standards. Notably, our automated prescription processing system utilises cutting-edge robotics technology.
While we are associated with the NHS, our approach remains innovative and independent. Our primary goal is to provide you with an exceptional customer experience and assist you in feeling better, regardless of your needs. Whether you require prescriptions as a hospital patient or seek assistance with smoking cessation as a resident, we are always here to help.
We invite you to visit Pharm@Sea and experience the difference firsthand. Our dedicated team is committed to ensuring you receive the highest level of care and attention.
I’d recommend Pharm@sea, their services are very fast. The staff are welcoming and professional. A very easy process to receive my prescription.
More about Pharm@Sea
Meet the team
Here at Pharm@Sea, we pride ourselves on our friendly, helpful and professional team. We value the contributions of all, strive to put the patient first, and are always at hand if you’re seeking medical advice or further assistance. Here are some of their roles and how they intersect with your care.
Superintendent Pharmacist
At Pharm@Sea, our Superintendent Pharmacist takes the helm in upholding regulatory compliance and delivering exceptional pharmaceutical care. They oversee all pharmacy operations, working closely with our team to ensure the safe and efficient dispensing of medications. With their expert guidance, patients can trust in receiving valuable advice and patient-centred care.
Lead Pharmacist
Our lead pharmacist is the key driver in a highly motivated and performing team. They lead, manage and develop our team ensuring high professional standards and exemplary service delivery. They also contribute in business development, setting team training objectives, communications with other teams within the hospital and day to day upholding of ethical and legal obligations.
Clinical Pharmacist
Our Clinical Pharmacist at Pharm@Sea plays a crucial role in providing exceptional pharmacy services. As the Responsible Pharmacist, they ensure safe and optimal use of medications through clinical screening, accuracy checking, and patient counselling. Committed to maintaining high professional standards, they uphold SOP compliance within the pharmacy team. With a patient-first approach, they deliver outstanding patient experience, handle inquiries and complaints, and provide advice on healthy living.
Technicians
Our Pharmacy Technicians are registered professionals who play a vital role in the team. They are generally responsible for accurately labelling, assembling and packaging of medications. Under the supervision of the responsible pharmacist they provide valuable counselling to patients and offering advice on medication use. Some technicians have added qualifications to enable them to accurately check prescriptions or manage various aspects of the dispensary.
Dispensers
Our dispensers ensure that your prescription items are labelled and assembled in accordance with the regulations. They also help with over-the-counter sales, general advice and signposting, as well as dealing with telephone queries.
Health Counter Assistants
Our Health counter assistants are the face of the pharmacy. They provide a warm welcome to our patients, take in their prescription and regularly communicate with the patient in the event of delays or issues. Health counter assistants undergo specific training in customer service and dealing with minor ailments. They are fully trained to refer more complex issues to our pharmacists. Our counter assistants also collect patient feedback and pass it on to management for analysis, reporting and continuous improvement.
Invoicing Clerk
Our invoicing clerk ensures that the supply chain runs smoothly by engaging with suppliers and distributors to pass invoices and resolve queries.
Goods In Clerk
Our goods in clerk plays a vital role in ensuring stock flows regularly into the pharmacy. They are responsible for accurately checking what comes in from the suppliers and booking it in on our systems. The goods in clerk is also responsible for stock rotation, date checking, maintaining our dispensing robot and general stock management duties.
Procurement Manager
Our procurement manager ensures a steady supply of medicines in the pharmacy by using the NHS supply chain arrangement to purchase the medicine, resolving stock issues or shortages, finding new suppliers for specialised items and maintaining an excellent relationship with many suppliers and distributors.
Delivery Co-ordinator
Our delivery co-ordinator works tirelessly to use our systems to book prescriptions on delivery rounds and optimise them for efficiency to reduce our CO2 footprint. They communicate with patients and our drivers to guarantee a smooth delivery of medicines from our pharmacists’ hands to our patients’ homes. The delivery co-ordinator also collects patient feedback and passes it on to management for analysis, reporting and continuous improvement.
Registered Premises
Pharm@Sea Ltd, Lower Ground Floor
Outpatients Department, Royal Sussex County Hospital
Eastern Road, Brighton
East Sussex, BN2 5BE
(GPhC Registration No: 1122007)
Superintendent Pharmacist
Mr Gerti Kamenica
(Registration No: 2063790)
To confirm our registration details please visit the
General Pharmaceutical Council of Great Britain website (www.pharmacyregulation.org).
Feedback?
We are always looking for customer feedback to constantly improve our service. Please click below to complete our confidential questionnaire.